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To our dearest Friendly Travelers,

From the look of things, 2017 is shaping up to be a great time for travelling with many of our itineraries reaching “guaranteed status” !

Our “Welcome Back Program” which applies to all customers who join our Friendly Travel organised tours in 2017 and beyond.

1. Register for any Friendly Travel organised tour by paying the initial deposit
2. We will then will apply a further discount based the number of tours you have completed in the last 36 months (from the date you registered for the tour)

 

• This program is only applicable to tours run by Friendly  Travel
• The Welcome Back program is linked up to each customer and is not transferable
• There is no need to sign up for this program, Friendly Travel will keep track of your tour history
• The discount is only applied at the time we send out the invoices for full payment – if you believe we have made a mistake please kindly contact our Friendly Travel staff and we will investigate this for you

For customers who have already signed up and paid deposits for a tour next year – YOU ARE ALREADY ELIGIBLE! 

 Our Friendly Travel staff will automatically apply a discount based on the number of tours completed between 1 January 2014 to 31 December 2016 (36 months) on your behalf.

2. Introducing “ALL IN PRICING” for many our tour packages – to be phased in for our itineraries after 1 June 2017 and beyond 

We call it the “ALL IN PRICING”  – an easy to remember price which includes the following –

• Return international airfares including airport taxes and fuel surcharges
• Itinerary entrance fees as listed in the itinerary
• Meals and accommodation as per itinerary
• The services of a professional tour guide and coach driver
• Prepaid gratuities

Although the new prices may appear to be higher than our regular package prices, do keep in mind that new “ALL IN PRICING” factors in other costs such as airport taxes and prepaid gratuities which were previously excluded.

In the end, the pricing is similar except it is delivered in a less complicated and easier to remember manner – still reflecting our goal to provide well priced and quality tour packages!

3. Changes to credit card fees 

As of 1 January 2017, Friendly Travel have reduced the credit card surcharges as follows –

• Visa or Mastercard 1.5% surcharge (down from 2% surcharge)
• American Express 3.5% surcharge (down from 4% surcharge)

Once again we thank all our customers for taking the time to read this important email.